Due to the highly custom nature of each hockey jersey, all sales are final. We do not issue refunds and we are unable to accept returns or exchanges on customized orders (including blank apparel).
However, we’re so confident in the quality of our hockey jerseys that we back EVERY jersey with a GUARANTEE:
If your jersey arrives with any defects, we will replace it at NO COST to you, and you can keep the defective item or dispose of it responsibly. Please double-check all spelling and numbers! Customer-made errors when entering your order or items damaged in transit do not qualify for a replacement.
Upon receiving your order, if you notice flaws or defects in your item or if you received the wrong item, please contact us immediately so that we can evaluate the issue and make it right as soon as possible. The fastest way to ensure we can resolve any of your apparel issues would be to start the conversation through our Contact page immediately.
We have a 14-day replacement policy, which means you have 14 days after receiving your item to request a replacement if there are defects with the product. Simply contact our customer service team at help@leagueprinting.com with your order number, details, and photo proof of the defect. We will notify you once we’ve reviewed the information that you’ve submitted, and let you know if the replacement was approved or not. If approved, your order will be automatically processed for a replacement.
Please note: since all orders are produced on demand, the replacement turnaround/ship time will take the same amount of time as a regular order.